“How do I report and recover a lost or stolen device?”

Here are the steps to reporting and recovering your missing device:

1. File a police report.
2. Call or log into the Absolute Customer Support Center to report the missing laptop.
3. From there, the Absolute investigations team will use digital forensic techniques to gather information about the device.
4. If suspected to be stolen, the investigations team then submits their findings to local law enforcement for a formal investigation to be launched or to obtain legal documentation to recover the stolen property.
5. Once the police have recovered the device, you will be contacted, and the device will be returned.